Privacy Policy

Dada’s Dabba Private Limited.

Effective Date: 1-Feb-2026

Dada’s Dabba Private Limited (“Dada’s Dabba”, “we”, “our”, “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, place orders, or interact with us through any digital or offline channels.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We may collect the following categories of information:

a) Personal Information:
 Name
 Mobile number
 Email address
 Delivery address & Location
 Billing details
 Contact details shared via forms, WhatsApp, Telegram, or calls

b) Order & Transaction Information:
 Food items ordered
 Order history
 Payment mode (UPI, card, wallet etc.)
 Transaction reference IDs (we do not store card details)

c) Technical & Usage Information:
 IP address
 Browser type and device information
 Pages visited and time spent
 Cookies and similar tracking technologies

2. How We Use Your Information:

Your information is used for the following purposes:
 Processing and fulfilling food orders.
 Delivering meals to your location.
 Communicating order updates, confirmations, and support.
 Improving our menu, services, and customer experience.
 Responding to queries, feedback, or complaints.
 Sending promotional offers.
 Compliance with legal and regulatory obligations.

3. Cookies & Tracking Technologies:

Our website may use cookies to:
 Enhance user experience.
 Understand website traffic and usage patterns.
 Improve performance and functionality.
You can disable cookies through your browser settings; however, some features of the website may not function optimally.

4. Sharing of Information:

We do not sell or rent your personal information. We may share your information only in the following cases:
 Delivery partners for order fulfilment.
 Payment gateways for secure payment processing.
 Technology service providers (hosting, analytics, CRM tools).
 Government or legal authorities if required by law.

All third parties are required to maintain confidentiality and data security.

5. Data Security:

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your information from unauthorized access, misuse, loss, or disclosure. However, no digital transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention:

We retain personal data only for as long as necessary to:

 Fulfil the purpose for which it was collected.
 Comply with legal, accounting, or regulatory requirements.

Once no longer required, data is securely deleted or anonymized.

7. Your Rights & Choices:

You have the right to:
 Access your personal information.
 Request correction or update of inaccurate data.
 Withdraw consent for marketing communications.
 Request deletion of your personal data (subject to legal obligations).

To exercise these rights, please contact us using the details below.

8. Third-Party Links:

Our website may contain links to third-party websites or apps (such as food delivery platforms). We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies separately.

9. Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Compliance with Indian Laws:

This Privacy Policy is governed by:
 Information Technology Act, 2000.
 Information Technology (Reasonable Security Practices and Procedures and Sensitive. Personal Data or Information) Rules, 2011

11. Updates to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Information:

For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Dada’s Dabba Private Limited
�� Email: contact@dadasdabba.com
�� Phone/ WhatsApp/ Telegram: 8169086044
�� Registered Address: 29/B, Talbagan Road, Kolkata-700122